Accessibility

• Accessible Room Types
  • • All switch features are placed so they do not exceed 48” in height.
  • Accessible guest rooms with mobility features with entry or passage doors that provide 32” of clear width
• Bathroom doors at least 32 inches wide
  • Bathrooms have a 60”+ of diameter of unobstructed circular turnaround space
  • Space for knees in a wheelchair to roll under sink
  • Tub with grab-bars and portable bench or roll-in shower with bench
  • All grab-bars are mounted between 33”-36” from floor
  • ADA accessible toilet, with grab-bars
• All access points are leveled with 2% or less in slope or have the appropriate ramps with 8.3% or less in slope
  • Accessible route from the accessible public entrance to the accessible guestrooms
  • Accessible route from the accessible public entrance to the registration area
  • Accessible route from the hotel’s accessible entrance to the meeting room/ballroom area
  • Accessible route from the hotel’s accessible public entrance to at least one restaurant
  • Accessible route from the hotel’s accessible public entrance to the business center
  • Accessible route from the hotel’s accessible public entrance to the swimming pool
• Accessible public entrance
• Accessible registration desk measuring 36″ in height or less
• Accessible business center measuring 36″ in height or less
• Accessible elevators
• Accessible hotel restaurant
• Accessible meeting rooms
• Accessible parking spaces for cars in the self-parking facility
  • Van-accessible parking in the self-parking facility
• Accessible swimming pool
  • Swimming pool hoist/lift for pool access.
• Closed captioning on televisions or closed captioning decoders
• Service animals welcome
• TTY for guest use
• Visual alarm for hearing impaired
• Visual alarms for hearing impaired in hallways
• Visual alarms for hearing impaired in public areas
• Compliant bathrooms in lobby and pool areas
• Hotel complies with the Americans with Disabilities Act of 1990 Guidelines

• Additionally, upon request, staff is available 24 hours to provide any ADA assistance requested by our guests.

Grand Bay is committed to making its website usable by all people, including those with disabilities by meeting or exceeding the requirements of the Web Content Accessibility Guidelines 2.1 Level A/AA (WCAG 2.1 A/AA). We strive to make our site an equal experience for everyone.

We continue to monitor our site and make sure that all content provided is accessible to all visitors.

DISCLAIMER

It is important to note that efforts to the website are ongoing as we work to implement the relevant improvements to meet WCAG 2.1 A/AA guidelines over time.

ACCESSIBILITY SUPPORT

If you are having any issues relating to assistive technology, including screen readers, keyboard access, or other issues relating to the accessibility of our website, we want to help you achieve what you came to do. Feel free to call and so we can help resolve your issue together.

If you prefer to provide feedback by email, please contact us and be sure to specify the webpage so we can look into making that page accessible for you. We greatly value your questions and comments.

THIRD PARTY APPLICATIONS

While you are visiting our site, you will notice that we make use of third-party sites such as Twitter, Facebook, YouTube, Instagram, TikTok, and Google Maps to provide information about Grand Bay Hotel. Though individuals may have challenges with access to this particular site, Grand Bay does not control or remedy the way content is portrayed.